Yardi Kube Client Spotlight: iQ Offices
Founded in 2012, iQ Offices rapidly emerged as a leading coworking space provider across Canada, with eight prime locations spanning Toronto, Vancouver, Ottawa and Montreal. Known for their flexible, premium workspaces, iQ Offices has experienced remarkable growth, currently operating multiple large-scale locations, including two 60,000-square-foot sites.
The Challenge
Rapid expansion created operational complexity for iQ Offices. The company relied on separate solutions for coworking management and financial accounting, which resulted in data silos. The disconnect between systems led to inefficiencies including risky data exchanges and cumbersome manual processes that obscured insights and slowed down decision-making. Generating accurate reports could take months. Additionally, fragmented systems impacted member experience.
“When you have two things sitting in their own silos, there’s a lot of extra work,” said Kane Willmott, CEO and co-founder of iQ Offices. “Producing detailed P&Ls and operational reports took months due to batch data transfers and manual reconciliation. We needed quicker access to accurate data,” he added.
The Solution
iQ Offices streamlines flex space management and improves scalability on a single connected platform with Yardi Kube. The solution empowers the company to automate admin, billing and lead generation, enhance communication and services with branded integrated portals for members, prospects and operators and get real-time reporting for actionable insights. Yardi Kube also delivers a robust IT management platform. And with seamless Yardi Voyager integration, the company gains enterprise-level financial management.
The Story
From fragmented systems to streamlined operations
iQ Offices selected Yardi Kube and Voyager to unify member management and accounting on one platform. The seamless connection between the integrated solutions eliminated integration issues and enabled real-time data sharing between the member portal and financial accounting to streamline processes and improve member experience.
“When you start growing, what was simple becomes complicated,” reflected Willmott. “With Yardi, complicated becomes simple again.”
Willmott added that the Yardi implementation team provided excellent service including daily calls, open communication and hands-on support to ensure a smooth transition to the new platform.
By choosing Yardi Kube and Voyager, iQ Offices has selected a scalable, unified platform designed for growth. Operational efficiencies gained through this integrated solution include automated workflows, improved reporting accuracy and enhanced member and stakeholder relationships.
Willmott explained that speed to information is crucial, and being able to input and access data quickly enables faster business decisions. The integrated system drastically reduces the lead time for financial reporting and member management processes, positioning iQ Offices to scale effortlessly and maintain high operational standards.
Moreover, consolidating systems onto Yardi’s trusted platform has facilitated smoother interactions with landlords and stakeholders.
“Yardi is a recognized brand that many landlords have been using for years. It checks the box in terms of competence when talking partnerships and revenue shares,” added Willmott.
The Benefits
With Yardi Kube and Voyager, iQ Offices now runs on a unified platform that eliminates silos, reduces manual work and delivers real-time reporting. Automated workflows and integrated portals improve both staff efficiency and member experience, while faster access to accurate financial data supports smarter decisions. Running on Yardi’s trusted technology also strengthens relationships with landlords and positions iQ Offices to scale confidently across Canada.
